Notice of Nondiscrimination
DaVita complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. DaVita does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.
DaVita provides individuals with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in alternate formats (large print, audio, accessible electronic formats)
DaVita provides free language assistance services to individuals whose primary language is not English or individuals with limited English proficiency (LEP), which may include:
- Qualified interpreters
- Information written in other languages
If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact the Civil Rights Coordinator (CRC), who is the Facility Administrator (FA), at your facility.
If you believe that DaVita has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Civil Rights Coordinator (CRC) by contacting them in person at your facility, by mailing it to your facility, or by calling your facility directly. You may also reach out to DaVita Guest Services at 1-800-400-8331 or GuestServices@davita.com to submit a grievance.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-0119, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.